Mercantile Policies

Shipping

Hold your horses. This new-fangled e-shop technology is new to us, but we’ll get right on it. Promise. We appreciate your support and will make every effort to fill your order quickly. We guarantee shipping within 4-5 business days of your order. Then, you’ll need to bear with the United States Postal Service to carry your package by hand to whatever part of the country you’re in. Please allow 7-10 days for your order to arrive. Order for hot dogs will be sent via FedEx overnight shipping.

You will receive a receipt after you place your order, but that will be the only correspondence other than receiving your package. USPS does not offer tracking information, so you will not receive any additional shipping notifications.

Once we get a handle on things, we will see about adding expedited shipping options, but for now we can only offer one ground carrier. If you’re in a hurry and just have to have it sooner, and it’s not holiday season, email mercantile@prmeatco.com and we’ll see what we can do.

Customer Service

If you have any questions or concerns about our e-shop, please email us at mercantile@prmeatco.com.

Returns & Exchanges

All sales are final. Sorry, but at this time we cannot accommodate returns or exchanges. If you’re not sure about sizing, refer to the American Apparel Website or if you’re local, swing by our shop to see the sizing options. Our general recommendation is that American Apparel sizing runs small and you should expect 10% shrinkage after washing. Please order one size larger than normal.